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Security in Knowledge Advanced
- 18 september 2017
- Posted by: ebicus_dev
- Categories: Knowledge Management, Service Cloud
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8 reasons to upgrade Service Cloud Knowledge Foundation to Knowledge Advanced
- 18 september 2017
- Posted by: ebicus_dev
- Categories: Knowledge Management, Service Cloud
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Knowledge Advanced: the first experiences
- 12 augustus 2016
- Posted by: Ebicus
- Categories: Knowledge Management, Service Cloud
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Een succesvolle service in zes stappen
- 16 maart 2016
- Posted by: Ebicus
- Categories: Customer Experience, Service Cloud
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Hoeveel houdt u van uw klant?
- 14 maart 2016
- Posted by: Ebicus
- Categories: Customer Experience, Service Cloud
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SAML2.0 Single Sign On (SSO) for Agents with Oracle Service Cloud (RightNow) and Microsoft ADFS
- 29 februari 2016
- Posted by: Ebicus
- Categories: Customer Experience, Service Cloud