Oracle Business Intelligence solutions enable you to make better decisions. Closing deals becomes much easier when you receive alerts about upselling opportunities, especially if you can quickly identify your top customers. If you’re more at the service end, you want to quickly identify any bottlenecks in your contact centre. This will allow you to significantly shorten call times or the number of calls. If you’re a marketer, you’ll want the results of your efforts at your fingertips. This will allow you to step up your marketing game and show your added value in hard figures. Understanding data is the key to success. This is why we’re convinced of the added value of Oracle Business Intelligence solutions, whether on-premise or in the Cloud.
If you’re already using Oracle Applications, the Oracle BI Apps are an added bonus as they give you direct access to hundreds of pre-designed reports and dashboards, such as Siebel, JD Edwards, e Business Suite and PeopleSoft. With BI Apps – which can also be used with SAP or other source systems – you will have all the intelligence you need to take your back-office, sales, service and marketing departments to the next level.
Obviously you want more than just a standard report with a summary of the current situation. What will really add value is a tool that goes beyond the basics, that analyses your own data – possibly combined with second-party and third-party data – and proposes which products to offer to which customers. We promise you that it will transform your sales figures, as predictive analytics allow you to unlock a wealth of opportunities.
How something is presented largely determines what you can do with it. Our aim is to make this as easy as possible for you. Oracle’s visualisation tools will help you with this job, whether it involves structured data in your data warehouse or a collection of Excel files stored locally. With Oracle Visual Analyzer you can become a wizard yourself and prepare the most sophisticated explorative reports in just a few clicks.